Domestic BPO is a specific business function which handles back office jobs such as finance, human resource, accounting and front office job such as customer services. It is a part of fastest growing Information Technology Enabled Services (ITES). Call Center / BPO provides its services in various fields such as Insurance, Banking, Technical Support, Tele Marketing, and Customer Support. BPO industry has the huge potential for growth in India because of skilled, fluent English speaking and techno savvy workforce.