Retail

Professional Selling Skills

  • Greet customers and determine their needs and wants
  • Discuss type, quality and number of merchandise required for purchase
  • Recommend merchandise based on individual requirements
  • Advise customers on utilization and care of merchandise
  • Provide advice to clients regarding particular products or services
  • Explain the use and advantage of merchandise to customers
  • Answer customers’ queries and concerns
  • Show the live working of merchandise
  • Quote prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
  • Prepare different types of displays to sell the stocks and attract customers
  • Assist in display of merchandise
  • Maintain sales records for inventory control

  • Sales Supervisor Professional

  • Co-ordinate the sales department
  • Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition
  • Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the department
  • Train members of the sales team in order to make them better sales associates
  • Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department
  • Supervise opening and closing of the store at the appropriate time.

  • Store or Floor Management professional

  • Manage goods at stores
  • Receive, move, store, and delivery products
  • create and maintain a long-term relationship with the customers
  • Recommend merchandise based on individual requirements
  • Explain the use and advantage of merchandise to customers
  • Answer customers’ queries and concerns
  • Show the live working of merchandise
  • Prepare different types of displays to sell the stocks and attract customers
  • Assist in display of merchandise
  • Maintain sales records for inventory control